Privacy Policy

At Tons of clients we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, specifically regarding our SMS messaging services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. This may include:

Name

Email Address

Phone Number (for SMS/MMS purposes)
2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (pixels, beacons) to analyze site traffic and improve your experience.

Analytics: We use Google Analytics to understand how visitors interact with our site.

Advertising: We use the Meta Pixel to deliver relevant advertisements. You can manage these via our Cookie Consent Banner.

3. How We Use Your Information

We use your information to:

Deliver the services you requested (e.g., appointment reminders, updates).

Respond to your inquiries or offer customer support.

Send promotional or informational text messages (only if you have provided express written consent).

4. SMS Opt-In and Data Privacy (Mandatory Section)

We prioritise the confidentiality of your mobile data.

No Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. * Consent Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers: We may share your personal data with trusted third-party service providers (such as our SMS gateway provider) solely to facilitate the delivery of our messages to you. These partners are contractually obligated to protect your data and are not permitted to use it for their own purposes.

5. Your Rights and Opt-Out Options

You have the right to withdraw your consent at any time.

To Opt-Out: Reply STOP to any text message you receive from us. You will receive one final message confirming your opt-out.

To Get Help: Reply HELP or email us at [email protected]

6. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorised access.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated 01/01/25